Being in the stone and tile industry for 9 years here in Australia based out of Melbourne apart from my 15 years of service in Malaysia, I have been given the enormous privilege to work with Popular Architects, Home Owners, Reputed Builders, Tilers & Stonemasons as they have entrusted in my knowledge and experience. I have since then assisted numerous parties to overcome potential issues by preventing application errors and solutions to rectify defective completed projects. Here is what some clients have to say about me.
Hi Simon, We hope this message finds you well. We have been receiving positive feedback from our stone customers about the services provided by the Stone Doctor. As you are aware our customers are our first priority and to know they are in safe hands regarding the cleaning, sealing or restoring of their natural stone surfaces is very reassuring. Our stone is installed in all areas and locations including commercial, residential, bench tops and through entire homes including external areas and pool surrounds. As the stone supplier we need to know our customers receive the best service and advice while using premium products and that’s exactly what you’ve provided. Thank you greatly for your continued service and support.
Excellent service provided by Harish and Simon. Very pleased with the professionalism and high quality finish. Would not hesitate to highly recommend. We will be using them again when the need arises.
I recently contacted Stone Doctor Australia to seek advice on a large amount of white marble that had been installed during a recent renovation. I was lucky enough to reach Simon late one afternoon. From our very first contact, he was responsive, obviously extremely knowledgable and passionate about his work. But it was not until we meet, and I saw him in action, that I really felt lucky for having stumbled upon the Stone Doctor. He is a true craftsman. He gave us advice on all of our stone, and sealed large amounts of marble for us. He also managed to work his magic and remove a massive stain on our kitchen bench…one which I thought was beyond repair. I would have no hesitation in recommending Stone Doctor. Simon does exactly what he says he will do, he does it with considerable skill and care, and, for a reasonable price. A rare combination. Well and truly surpassed my expectations, a pleasure to deal with, thank you!
Simon and his crew at Stone Doctor provides a very high level of service and support to my contacts. His personal touch and availability are some of his many strengths. I am always impressed at his quick solutions on natural and engineered stone issues. Great work Stone Doctor!
I recently contacted The Floor Doctor and spoke to Simon for advice on a problem we encountered when sealing natural limestone floor tiles ourselves. I explained that we live in regional NSW so we are out of his service area, and that I was after advice after we discovered 36 hours later that we had missed a crucial step when sealing the tiles. (Basically we had done exactly what you don’t do, spent 2 very long days of machining and cleaning the tiles then missed a crucial step when sealing them… This is why it is always best to get a professional instead of trying to do something yourself!) Simon did not miss a beat, he was happy to help, spent time with me to uncover what had happened, and gave me terrific advice that I had been unable to find anywhere on the web. But equally impressive was his genuine care and concern throughout our conversation. What an exceptional customer service experience! THANK YOU SIMON!
Simon and his team are at the top of their game, the products and services they provide are simply top class in quality yet even better value than I had hoped. The advise and services come from a place of expert hands on knowledge not just book learning. I have no hesitation recommending this company and its team to anyone who wants quality services and products, professional advice and wants to deal with people who have a high level of integrity and honesty.
Used him to refurbish my kitchen when we moved into a new place the other day. He’s fantastic and very professional. I’d highly recommend him to anybody who wants work done!
After careful research I decided to trust Stone Doctor with the restoration of my marble shower recesses. Simon’s knowledge and guidance through the process reassured me I was dealing with professionals. Harish and his team arrived exactly when they said they would and executed an excellent result with minimal disruption to the rest of the house. Pricing wasn’t the cheapest but quality work is worth the cost. I have no hesitation recommending Stone Doctor.
After carefully researching stone restoration products and methods we found the Stone doctor. The service provided is excellent. Went to the shop to look at some products to assist restoring our marble bench. Simon took the time to show us the best products to use and gave us plenty of tips on how to use them. Simon has a wealth of knowledge when it comes to stone restoration. If you are planning any type of stone restoration or stone cleaning project it would defiantly be worth your time dropping into see the stone doctor. Thanks again Simon,
I spoke to Simon Gabriel on the live chat function through the stone doctor website. He’s based in Melbourne, so couldn’t offer a professional re-finish service for me, but he was very knowledgeable and able to guide me on the right products to use for my job. He clarified several things, so I was able to ask the right questions when selecting a local contractor for my job. I have no hesitation is recommending this company and I’m sure they will do an excellent job, if you engage them for your job. I’ll definitely be buying products from their website in the near future.
I wouldn’t trust anyone else with my stunning Travertine bathrooms (in Richmond) aside from The Stone Doctor. I have used them multiple times and they always do an amazing job. If stone is not cleaned or treated correctly it can easily be ruined. I use the services of The Stone Doctor a couple of times a year for a good thorough clean, and then get them to seal the bathrooms when required. Thank you Simon and Harish for your professionalism, reliability, and fantastic customer service.