Maintenance & After Care

Somehow this area happens to be the most neglected of all unfortunately. Many a times natural stone gets sold to a client with zero reference on how to care for them after it has been installed. Good Tilers and Stonemasons even though meticulous about material handling & installation often do not have the correct expertise to pass on a maintenance guide or regime for the client to adhere to.

In the meantime and in general, builders tend to hand over to their clients completed projects with no essential guidelines on how to maintain these sensitive new natural or engineered stone surfaces. Very often they are not even sealed on handover leaving the client in doubt and confused as to why these surfaces are getting stained. This then leaves the client searching for a solution which could find them engaging with a company or individual with no full understanding of the requirements of each stone type and in the process getting charged exorbitant fees for either having them poorly sealed, using a poor choice product and even worst still damaging these delicate substrates with wrong practices and techniques.

We have developed this page to educate everyone who is involved in the handling of stone tiles and slabs on how important it is to maintain beautiful looking stone walls, floors, bench tops, vanities, fire places, etc.. which could be made up from marble, limestone, travertine, onxy, bassalt, granite, sandstone, etc.. which are amongst the more popular materials used as dimensional stone in the building industry.

Assuming that none of the above has happened and you now have new pristine looking stone surfaces, then this  must be the key points to observe to preserve the beauty of these surfaces.


1. Appropriate entrance | exit floor matting.
2. Daily | Regular dry cleaning i.e sweeping, dust mopping, dry vacuuming, etc.
3. Regular damp mopping using approved products that including a suitable stone cleaning product along with the right equipment.
4. To keep all wet areas in a dry condition when possible after each use.
5. To ensure no acidity is present or in contact with these surfaces. Etch marks or spot damages to acid sensitive materials in that of marble, limestone & travertine are truly avoidable. Keep away all acidic | bleach containing cleaning products or other harsh chemicals.
6. To periodically re-seal all areas as per the recommendation of your stone care professional or stone consultant.


Observing these best practices religiously will preserve stone surfaces for decades leaving them pristine at all times. Call us today at 03-9429 1223 to seek our advice or to consult with us on a customised maintenance plan so as to upkeep these great universal treasures.

“We Know A Lot About Stone”